1. Introduction

At Dave Tech & Serv (“we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including when you receive SMS updates, schedule a repair, or contact our team. By using our services or visiting our website, you agree to the terms outlined in this policy.

2. Information We Collect

To deliver quality repairs and support, we may collect the following types of information:

A. Information You Provide:

Full nameEmail address and phone numberService address and appointment detailsPayment information (for service billing)Notes about the issues or systems needing repair

B. Automatically Collected Data:

When you visit our site or contact us online, we may collect:

Device and browser informationIP addressPages you visited and time spentLocation-based data (if enabled)

C. Cookies & Tracking Tools:

We use cookies to enhance your experience and track site usage. You can choose to disable cookies via your browser settings, but doing so may limit functionality.

3. How We Use Your Information

We use your data to:

Schedule and deliver repair and installation servicesContact you with updates regarding your appointmentImprove the functionality of our website and service experienceSend occasional promotional messages (you may opt out anytime)Fulfill legal or compliance obligations

4. SMS Notifications

We offer text messaging to confirm appointments, send reminders, and provide updates about your service request.

Opt-In: You may opt-in to SMS by submitting a request through our website or scheduling service by phone.Message Frequency: You may receive texts related to your service status. Message frequency will vary based on your interaction.Opt-Out: Reply STOP to any message or email us at [email protected] to stop receiving texts.

5. Sharing Your Information

We do

not sell

your personal information. We may share it with trusted service providers that help us run our business, such as:

Payment processorsScheduling platformsCommunication or CRM systemsMarketing or email service providers (for company use only)

All third-party partners are contractually required to protect your data and use it only for authorized purposes.

6. Data Security

We take reasonable steps to protect your personal information through secure systems and encrypted technologies. However, no method of transmission over the internet is 100% secure. We encourage you to contact us if you ever suspect misuse.

7. Your Choices

You have control over how your information is used:

A. SMS Messages:

Reply STOP to opt-out of text messages at any time.

B. Email Communication:

Unsubscribe using the link in any email or contact us directly.

C. Personal Data Requests:

You can request a copy, correction, or deletion of your data by emailing

[email protected]

.

D. Cookies:

Adjust browser settings to block cookies if desired.

8. Third-Party Links

Our website may include links to external sites for your convenience. We are not responsible for the privacy practices of those sites. Please review their policies separately.

9. Data Retention

We retain your information only as long as necessary to provide our services or meet legal requirements. After that, it is securely deleted or anonymized.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal obligations. When we do, we will revise the “Effective Date” at the top. Continued use of our services confirms your acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us:

Email:

[email protected]

Phone:

+1 833-858-7212